Around 15:30 Hours, Tower 58 was dispatched to assist EMS in Glen Rock Borough. Ambulance 59, Medic 102-4, and Station 59 personnel were on scene at a construction site operating about 30 feet up on some scaffolding. A single patient had fallen approximately 20 feet and was unable to reach ground level naturally.

Tower 58 (Chief McGilln) responded and set up for aerial operations upon arrival. The crew transferred the patient from the scaffolding to the bucket of the ladder truck using a Stokes Basket system. The patient was carefully lowered and given to the ambulance crew for transport to hospital care.